Reliable Parking Partner

The dash cam starts to record videos automatically when the car is started without needing to connect to your phone. However, if they are connected, you can preview, download, and play back the videos from the app on your phone.

Make use the App& firmware are the latest version. If there is “Storage exception” notification means the SD card is corrupted and need to be replaced.

And when the G-sensor is turned on and an impact is detected, the dash cam will record a 10 second emergency video. These recordings are saved in the emergency gallery (you can find it in the 202emegency folder from micro SD card, maximally 10 emergency video files can be saved). The emergency recordings will cut off a normal recording cycle and make it shorter than the normal recording loop.

Please format the eMMC to reset your card, then try to reset your dash cam. If you still have a problem, please email to feedback@ddpai.com, and our support team will be happy to assist you.

And when the G-sensor is turned on and an impact is detected, the dash cam will record a 10 second emergency video. These recordings are saved in the emergency gallery (you can find it in the 202emegency folder from micro SD card, maximally 10 emergency video files can be saved). The emergency recordings will cut off a normal recording cycle and make it shorter than the normal recording loop.

First, go in to Settings > Wi-Fi and hit the menu button, then select Advanced. You should then see "Scanning always available" with a checkbox next to it. Uncheck the box and your device will no longer scan for networks at all times. 

Second, if  "Scanning always available" checkbox is checked, make sure your smart phone is near the dash cam.

Third, make sure your devices are not surrounded by too many Wi-Fi networks.

You can format it via App. Long-time use of the card will compromise the read / write speed. We suggest you format it regularly to make video recording smoother.

You can access Dash Cam by connecting it to PC via an Android phone's USB data cable.

SR (sensor reality), augmented reality sensing data, is designed to reproduce the driving process and behavior by visualizing the data.

Through high-precision 6-axis gyroscope that build-in the Dash Cam, you can know the driving performance, such as rapid acceleration, sharp turn, uphill and on downward slopes, and lane change, and simultaneously generate the exclusive cool track interface, which can be shared in time.

The Dash Cam records driving data by default. You can choose to display or hide driving data from video playback and download interface. After the downloading, go into album, play the video in landscape mode, from the upper right corner to toggle on embed the driving date into the video, that is, the video of the SR effect is generated.

First, make sure the Remote Snapshot is near your Dash Cam, second, make sure it is not run out of battery (blue light blinks while press it), third, pairing Remote Snapshot with Dash Cam again. Please let us know if you still have issues with the Remote Snapshot.

Do not touch the lens with your hands to avoid fingerprint smudges. Use a clean soft cloth to wipe the lens when it gets dirty. For better results, please keep the car windshield clean to avoid contamination.

DDPAI has applied for patented IPS security power protection technology, double protection for software and hardware. When in parking mode, it also detects battery voltage through software and hardware and will cut off if it senses the battery voltage is lower the pre-set voltage. The camera goes into standby if the battery voltage is low. When in standby, DDPAI Dash Cam starts recording again the next time you start the car.